Install the app and enable alerts

Installation and alerts are separate

Installing OutbidX puts it on your Home Screen. It does not automatically allow notifications. Sign in, open the Notification settings bell in the header and choose which alerts you want. You can bid in a supported browser without installing the app.

Android: install if you want an app icon

Open OutbidX in Chrome. When Install OutbidX is offered, select it and confirm the browser's installation dialog. If it is not offered, use Chrome's menu and look for Install app or Add to Home screen. Menu wording varies by device. Open the OutbidX icon after installation. Supported Android browsers can also receive web push without installation.

iPhone or iPad: add it to your Home Screen first

1. Open outbidx.com in Safari.
2. Open the Share menu and choose Add to Home Screen. If Open as Web App is offered, leave it enabled.
3. Launch OutbidX from its new Home Screen icon and sign in.
4. Open the notification bell and enable alerts from inside that app.

Web push requires a compatible Home Screen web app on iOS/iPadOS 16.4 or later. There is no automatic iPhone installation dialog that OutbidX can force to appear.

Enable notifications on this device

During first-time setup, Turn on notifications asks for permission and enables your account’s push choice only after you allow it. Choosing not to allow notifications leaves that choice off. You can also use the bell settings below at any time.

1. While signed in, select the Notification settings bell. You can also reach notification channels through Profile Settings.
2. Turn on Push Notifications.
3. Select Enable browser notification permission when shown, then allow the browser or operating system request. If permission is already allowed but registration is incomplete, select Register alerts in this browser.
4. Choose the alert types you want: Outbid Alerts for competing bids and Auction Updates for messages, payment and organizer updates.

Installing alone, allowing a browser permission alone, or turning on an account preference alone does not complete device registration. Follow any setup error shown and retry from the same signed-in device.

If no permission request appears

• Already allowed: there may be no second system prompt. Use the registration action if it is offered.
• Previously blocked: allow OutbidX notifications in the browser/site or app notification settings, return to OutbidX and retry registration. Browsers can refuse to repeat a dismissed or blocked prompt.
• iPhone browser tab: launch the Home Screen app first.
• Sign-in or connection error: complete sign-in and restore connectivity before registering alerts. An unfinished sign-in cannot register alerts for your account.
• Older app screen: use Check for an app update after saving work and resolving any uncertain bid or payment.

Check messages and turn alerts off

Ask the organizer to send a private message, put OutbidX in the background and check the device's notifications. A private-message preview does not show its message text. Selecting an alert should open the relevant OutbidX conversation; open Messages directly if no alert arrives.

Turn Push Notifications off to remove this browser's subscription. Wait for Push is disabled for this account and browser. If cleanup fails, use its retry action. Optional email preferences are separate; purchase receipts remain enabled. SMS delivery is not available.

Keep the auction screen open for time-sensitive bids. Delivery may be delayed, and an alert is not proof that a bid, payment or pickup completed.

Need help?

Contact OutbidX support with your device/browser, event, approximate time and visible error. Keep passwords, sign-in links, card information and secret keys out of support messages.